Welcome to the Wallace's website at www.wallaces.ie (the "Website"), operated by Joseph Wallace Limited ("Wallaces", "we", "us" or "our"). These Terms and Conditions govern your use of our website and your relationship with Wallaces. Please read them carefully before using the Website.
By accessing or using wallaces.ie, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Website.
Use of the Website
The Website is provided for your personal, non-commercial use only. You agree to use the Website in accordance with these Terms and all applicable laws and regulations.
You must be at least 18 years old to register for newsletters or place orders on the Website.
You agree not to use the Website to:
- upload or transmit any content that is unlawful, abusive, defamatory, obscene, or otherwise objectionable;
- infringe any intellectual property rights or privacy rights;
- interfere with the operation of the Website or disrupt other users' experience;
- attempt to gain unauthorised access to any part of the Website or related systems.
Account Registration and Newsletter
To access certain features or sign up for newsletters, you may be required to register and provide accurate, up-to-date information. Your personal data will be handled in accordance with our Privacy Policy.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
You agree to inform us immediately of any unauthorised use or security breach related to your account.
Intellectual Property
All content on wallaces.ie, including but not limited to text, images, graphics, logos, videos, and software, is owned by or licensed to Wallaces and is protected by Irish and international intellectual property laws.
You may view and download material for personal, non-commercial use only. You must not reproduce, modify, distribute, or use any content for commercial purposes without prior written consent from Wallaces.
Product Information and Availability
Wallaces endeavours to ensure that product descriptions, pricing, and images on the Website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies and cancel orders affected by such errors.
Product availability on the Website is subject to stock. We may discontinue or modify products without prior notice.
Colours, sizes, weights, and other specifications are approximate and for reference only. Actual product appearance may vary due to device or display differences.
All prices are inclusive of VAT where applicable and are subject to change without notice.
Orders, Payments, Delivery, and Returns
Orders placed on the Website are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.
Payment terms, accepted payment methods, delivery options, estimated delivery times, and return policies will be outlined on the Website or during checkout.
You agree to provide accurate payment and delivery information.
Right of Withdrawal (Cooling-Off Period):
If you are a consumer, you have the right to cancel your order within 14 days of receiving your goods, in accordance with Irish and EU consumer protection law, except for products that are exempt (e.g. perishable goods, customised items, or goods unsealed after delivery that are unsuitable for return due to health protection or hygiene reasons). Full details can be found in our Returns Policy.
Refunds for eligible returns will be processed promptly in accordance with our Returns Policy.
Privacy, Data Protection and Cookies
Our collection and use of your personal data are governed by our Privacy Policy, which forms part of these Terms.
By using the Website, you consent to the collection, processing, and storage of your data in accordance with applicable data protection laws.
We use cookies and similar technologies to enhance your browsing experience and analyse Website traffic. For more information, please refer to our Cookie Policy.
User-Generated Content (if applicable)
If you submit any content to the Website (such as reviews, comments, or images), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display such content.
You warrant that any content you submit does not infringe the rights of any third party and complies with applicable laws.
Limitation of Liability
To the fullest extent permitted by law, Wallaces excludes all warranties, express or implied, regarding the Website and its content.
We are not liable for any loss, damage, or injury arising from your use of the Website, products purchased, or any linked third-party websites.
Wallaces will not be liable for indirect, special, incidental, or consequential damages, including loss of profits or data.
Wallaces shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control (force majeure), including but not limited to natural disasters, strikes, pandemics, transport disruptions, or supplier failures.
Third-Party Links
The Website may contain links to third-party websites for your convenience. We do not endorse or accept responsibility for content, products, or services offered by these third parties.
Access to third-party sites is at your own risk.
Security and Fraud Prevention
We take reasonable precautions to protect your personal information and payment details. However, we cannot guarantee absolute security and you agree that you use the Website at your own risk.
We reserve the right to suspend or cancel any order that we suspect may be fraudulent or in breach of our terms.
Suspension and Termination
We reserve the right to suspend or terminate your access to the Website or services at any time without notice if you breach these Terms.
You may cancel your registration or newsletter subscription at any time.
Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated revision date.
Your continued use of the Website following changes indicates your acceptance of the new terms.
Accessibility
We are committed to ensuring our website is accessible to all users. If you experience any difficulty accessing any part of our website, please contact us.
Governing Law and Jurisdiction
These Terms are governed by the laws of Ireland. Any disputes arising shall be subject to the exclusive jurisdiction of the Irish courts.
Contact Us
If you have any questions about these Terms, please contact us at:
Wallace's Homevalue and Garden Centre
Email: info@wallaces.ie
Address: Wellingtonbridge, Co. Wexford, Y35K226
Phone: 051-561113